๐ฐ Module 1: Introduction to Salesforce Data Cloud (2 Hours)
- Overview of Salesforce Data Cloud
- Architecture & Evolution
- Key Business Use Cases
- Benefits for Enterprises
๐ฏ Outcome: Understand how Data Cloud enables unified customer data strategy.
๐ Module 2: Data Cloud Fundamentals (3 Hours)
- Data Models (DMOs) – Standard & Custom
- Data Bundles Explained
- DMO vs Data Bundle Clarification
- Unified Profiles
- Data Governance Basics
๐ฏ Outcome: Build strong foundation in Data Cloud structure and concepts.
๐ Module 3: Data Integration & Ingestion (4 Hours)
- CRM & External System Integration
- Batch vs Real-Time (Streaming) Data
- Data Streams Setup
- Monitoring & Troubleshooting
๐ฏ Outcome: Learn to ingest and manage data from multiple sources.
๐งฉ Module 4: Data Modeling & Harmonization (4 Hours)
- Data Mapping Techniques
- Transformation Rules
- Harmonization & Normalization
- Data Modeling Best Practices
๐ฏ Outcome: Create clean, standardized, and usable datasets.
๐ง Module 5: Identity Resolution & Profile Unification (4 Hours)
- Matching Rules & Identity Resolution
- Identity Graph Concepts
- Profile Unification Process
- Testing & Validation
๐ฏ Outcome: Build a single source of truth for customer data.
๐ Module 6: Calculated Insights & Segmentation (4 Hours)
- SQL-Based Insights & KPIs
- Batch & Real-Time Segmentation
- Advanced Audience Segmentation
๐ฏ Outcome: Generate actionable insights for business decisions.
๐ฏ Module 7: Data Activation & Personalization (4 Hours)
- Activation in Sales, Marketing & Service Clouds
- Journey Builder Integration
- Real-Time Personalization Use Cases
๐ฏ Outcome: Turn data into customer engagement strategies.
๐ค Module 8: Search, AI & Advanced Data Capabilities (4 Hours)
- Einstein AI Integration
- Hybrid & Vector Search
- Embeddings (Conceptual Overview)
- Custom Indexing & Enterprise Search
๐ฏ Outcome: Leverage AI-powered insights and search capabilities.
๐ Module 9: Security, Compliance & Governance (2 Hours)
- Data Security Models
- Consent Management
- GDPR & Compliance Standards
- Access Control & Auditing
๐ฏ Outcome: Ensure secure and compliant data operations.
⚡ Module 10: Performance Optimization & Best Practices (2 Hours)
- Data Volume Management
- Query Optimization
- Storage & Scalability
- Monitoring Tools
๐ฏ Outcome: Optimize system performance for enterprise scale.
๐ฆ Module 11: Industry Use Cases & Case Studies (3 Hours)
- Banking & Financial Services
- Retail & eCommerce
- Healthcare
- Telecom
- Enterprise Data Strategies
๐ฏ Outcome: Apply concepts to real-world business scenarios.
๐งช Module 12: Hands-On Project & Certification Prep (4 Hours)
- End-to-End Data Cloud Implementation Project
- Solution Design Approach
- Certification Preparation
- Mock Tests & Practice Questions
๐ฏ Outcome: Job-ready skills + certification readiness.
๐ข How Eduarn LMS Delivers This Course
๐ฏ Corporate Training (Enterprise Teams)
- Customized modules based on industry (Banking, Retail, Healthcare)
- Instructor-led live sessions + recordings
- Hands-on labs with real-time scenarios
- Progress tracking dashboards & reports
- Integration with corporate LMS
- Certification & skill assessment
๐ Retail Training (Individuals / Professionals)
- Self-paced + live hybrid model
- Real-world assignments & guided projects
- Mentor support & doubt sessions
- Resume + portfolio building
- Certification guidance
๐ก Eduarn LMS Key Features
- Centralized learning platform
- Interactive quizzes & assessments
- AI-driven learning paths
- Mobile-friendly access
- Automated certification
- Scalable for trainers, coaches, and enterprises
๐ Program Outcome
After completing this course, learners will:
✔️ Master Salesforce Data Cloud architecture
✔️ Build unified customer profiles
✔️ Perform advanced segmentation & insights
✔️ Implement AI-driven data strategies
✔️ Deliver real-world enterprise data solutions
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